Frequently Asked Questions
Everything you need to know about your Blackberrys experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your shipment directly through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a hassle-free 30-day return and exchange policy for all unworn and unwashed garments with original tags intact. Simply initiate a request via our returns portal.
Do you offer alterations for online purchases?
Yes, we provide complimentary alterations at any of our exclusive Blackberrys stores nationwide. Please carry your digital invoice when visiting the store.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes across India.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with body measurements. We recommend checking this guide as fits may vary between Slim, Comfort, and Urban fit styles.
How long does standard delivery take?
Standard delivery typically takes 3 to 5 business days for metro cities and 5 to 7 business days for other locations across the country.